Mindset shift and we're hiring at The Workshop

Kia ora from Jess,

Many of us are working on changing the things that will make the biggest difference on significant social and environmental challenges. These include legislation and policy changes, physical changes to our cities or rural environments, changes to decision making processes, and devolving power and funding decisions to communities. Alongside these explicit and significant upstream changes, we need to shift people's mindsets to help support such change. Mindset shifts help build public understanding of these big issues, help people see where the changes that make the biggest difference can be made, and provide policy makers and politicians with social proof that the public supports these changes. Mindset shifts will lift people’s thinking, including policy makers, out of the space of individual behaviour change, which is insufficient for the types of challenges we face, into the systems change space. Mindset shifts will also help support the changes to stay in place once made.

Public Mindsets Child Poverty Example.jpg

News from The Workshop

We are currently recruiting!

We are growing again and are looking for an operational expert to join our team. Head of Operations is a new role in our Senior Leadership Team with a focus on reviewing and enhancing our existing business frameworks, policies and procedures. This role will ensure our team has the right tools and resources to do excellent work that makes a positive impact, while enjoying their work. The role is currently posted on The Kin Recruitment page. Applications will close on 7 June.

Crafted at The Workshop this Month

Stubbing out Climate Change

In this analysis in Newsroom, Jess discusses the history of SmokeFree work in Aotearoa New Zealand. She outlines how both visible (policy, practice, structures, funding) and invisible (narrative tools for mindset shifts) change was used to get tobacco companies and the harm they cause out of communities, and build our health. She makes the case that this is a model of change we can also apply to climate change, poverty, housing and more. 

The key take-away is that mindset shift is a critical tool in our toolkit for making the changes that will make the most difference to people and our planet. Because for those people who are being harmed the most by our current systems and structures it is vital we ask the least of them in the way of change, and instead do those things that will improve their lives in the easiest and biggest ways.

Notes from the Narrative Movement

Mindset Shifts - What are they? How do they happen?

Recent growth in demand for and interest in The Workshop’s research is part of a larger trend, described in this report as a ‘swell of interest in mindset shifts and narrative change’. This work discusses methods for addressing the challenges of ‘widely shared patterns of public thinking that obstruct progressive change’. 

‘Yet these discussions are frequently unclear and imprecise. People use terms and concepts in different and often unspecified ways. While the participants in these discussions bring substantial expertise and experience to bear, knowledge about mindsets and narrative is divided across disciplines and dispersed among practitioners, scholars, activists, policy experts, communications experts, creatives, and organizers.’

This report synthesises a year of research to bring together insights into ‘mindset shifts’ from across a range of fields and experts. The report contains lessons and recommendations for how ‘advocates, activists, funders, and other practitioners can maximize the impact of their efforts to change how we think about social issues in order to change the contexts and structures that shape our experiences and realities’.

Mindset Shifts - What are they? How do they happen?

Narratives at Work

Aotearoa will Thrive if our Rangatahi do

How do we use effective communications tools to shift the mindset of our audience so that they can focus on upstream solutions? In her recent op-ed Aotearoa will Thrive if our Rangatahi do, Lani Evans draws on research from The Workshop to talk about poverty and well-being in Aotearoa in a way that helps her readers think more deeply about the complex structures that influence poverty and wellbeing. Lani shares her vision: “New Zealand should be a place where all young people have access to the resources and opportunities they need to thrive, where rangatahi can make decisions and shape their own futures”, talks about the systems that create poverty, and guides us to who the agents are that can influence change. You can read more about our research on Poverty and Wellbeing in our guides:

Talking about Poverty and Welfare Reform in Aotearoa: A Short Guide

How to Talk About Child and Family Wellbeing: A Short Guide

Talking about Covid Vaccination

At the Workshop we’ve been talking about how we talk about COVID vaccination. In the coming months we’ll be producing work on what effective communication should look like in the media, government and interested parties. How do we ensure a happy, healthy, safe, vaccinated population? HSE Ireland show us how focusing on what we want to achieve is key in this YouTube video, Every Vaccine is a Little Victory.

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From our Board


Economist and The Workshop board member Julie Fry talks to Bernard Hickey about her recent work for the Productivity Commission on migration. Together with migrant workers’ activist Anu Kaloti, Julie talks about the need for reform, both to improve our economic performance and to treat our guests fairly and humanely.

https://thespinoff.co.nz/business/23-04-2021/bernard-hickey-on-our-kind-countrys-mean-migration-settings/

You can get more guidance on narratives on topics from transport, climate change and  justice reform in our freely available message guides on our website.

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Get in touch with rachel@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice or do training for your team.

Marianne, Jess, Sharon, Lucia, Jordan, Mark, Carolyn  and Rachel, at The Workshop

Lifting our gaze and new staff

Kia ora from Jess and Marianne,

We are thrilled to be introducing two new members of The Workshop team. As you’ll see below, Mark and Carolyn bring an impressive set of research, training, organisational and communication skills to our work and are already helping us do more of the work you’ve told us is most useful to you. Most importantly, they both share our belief that we can talk about important and complex social and environmental issues in ways that build support for the changes that will make the biggest contribution to a better future for Aotearoa. 

If you get an email from Carolyn about a training workshop, or a request from Mark to be interviewed for one of our research projects, these are the excellent people at the other end of the email or phone. We’re very happy to have them join us and hope you get to meet them soon.

 
Mark Stewart, Researcher, The Workshop

Mark Stewart, Researcher, The Workshop

Mark Stewart, Researcher

Mark comes to The Workshop from academia, where he has worked for the past 10 years in three different countries as an Assistant Professor and Senior Lecturer in Media & Communications. Mark has a deep interest in the ways that the media can be used to communicate ideas and information, both for good and for ill, and is bringing those experiences to bear on his role as a Researcher with The Workshop. Mark has published work in Television Studies and Fan & Audience Studies, and spends most of his free time buried in popular culture of all sorts!

 
Carolyn Blackwell, Research Communications and Training Assistant, The Workshop

Carolyn Blackwell, Research Communications and Training Assistant, The Workshop

Carolyn Blackwell - Research, Communications & Training Assistant

Carolyn has worked in central and local government, in volunteer roles for community organisations and as a free-lance photographer, designer and artist. Most recently, she worked in the director's office of the Waitangi Tribunal as a Senior Business Advisor. Carolyn enjoys working in spaces where she can use her creative, analytical and organisation skills, and workplaces committed to increasing equity for all New Zealanders. She has a background in visual arts and a BSC. in Psychology. Carolyn is interested in social psychology, how people connect, communicate and organise themselves. When she’s not with The Workshop Carolyn is most often found with her two children or up in the air practicing circus aerials.

The Workshop in the Media this Month

Lifting our gaze to changing digital media systems not just ourselves

In this article for The Spinoff Co-Director Marianne Elliott discusses how she uses her smart phone as a tool to benefit her life - at work and at home. Having worked on The Workshop’s Digital Democracy research, Marianne is aware of the wider implications of digital media, and the ways in which targeted content can affect individuals and communities. She keeps this awareness at hand when she uses her phone but cautions us from a one-size-fits all individual response to how we deal with this. 

“I think the solution to the ways in which those apps are behaving unethically has to happen at a higher, more systematic level than individuals using them. I think we’re going to need better regulation at a governmental level.”

https://thespinoff.co.nz/partner/vodafone/vodafone-free-range/26-03-2021/home-screen-balancing-work-parenting-and-socialising-on-a-smart-phone/

Marianne Elliot (Image: File/Alice Webb-Liddall)

Marianne Elliot (Image: File/Alice Webb-Liddall)

Notes from the Narrative Movement

We need to Talk About How we Talk About System Change

At The Workshop we research ways to talk about complex social and environmental issues that help lift people’s gaze to the structural and system level, and build support for the changes that will make the biggest difference - often called ‘systems change’. 

But talking about systems change in a way that makes things clearer and deepens public thinking isn’t easy, as Nat Kendall-Taylor & Bill Pitkin from Frameworks Institute discuss in this article. As they put it, “if we are going to channel all this talk into actually changing systems, we’ve got to make sure that we are talking about systems in the right way”.

We Need to Talk About How we Talk About System Change

Systems Change Work at The Workshop

The Workshop’s Kairangahau Jordan Green is currently working in collaboration with our partners, Tokona Te Raki and The Southern Initiative, to produce recommendations on how we could talk about systems change in Aotearoa New Zealand. This work is possible thanks to our Peter McKenzie funding. Keep an eye out for more updates over the next few months.

From our Board

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Economist and The Workshop Board Member Shambeel Eaqub looks at New Zealand’s post-Covid economic recovery with illustrator Toby Morris in his latest article for The Spinoff.

The Side Eye Two New Zealands

You can get more guidance on narratives on topics from transport, climate change and  justice reform in our freely available message guides on our website.

Get in touch


Get in touch with with lucia@theworkshop.org.nz if you are interested in training for your team, with sharon@theworkshop.org.nz if you are interested in research on narrative strategies for your area of work, or operations@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice.

Narratives for Change Public Training 2021

Kia ora from Lucia,

I’m very happy to announce the 2021 dates for our public training workshops for this year. In these workshops, we dive into cognitive and social science to help you understand the surprising barriers we face when communicating our big issues. And we introduce you to our evidence-led model on how to overcome them: The Five Building Blocks of Narratives for Change.

Narratives for Change public training 2021

The 5 Building Blocks

The 5 Building Blocks

Our training is divided in two modules: Foundations 1 and Foundations 2. 
Each module is delivered via the video-calling platform Zoom in 4 weekly workshops of 2 hours each. Attendees must attend all four sessions.

Registrations are open for both modules on these dates: 

Crafted at The Workshop this month

Stop the Behaviour Change Talk, Give us Better Systems

Many of us are working on big issues that require big changes to solve. From poverty to climate change, the most effective solutions require making changes at the systems and structural level. In this Op-ed Jess explains why our narratives need to move away from talking about behaviour change, which keeps people in a mindset of individual personal effort which can seem too hard. Rather we need to use our narratives to help people to understand that structural and systems level changes will make the biggest difference, and to encourage them to support people in power to make them. This means we Stop the Behaviour Change Talk, Give Us Better Systems
 

How to Talk (and Not Talk) About Covid-19 Vaccination to People with Doubts

There is a lot of talk about the small proportion of people who have hesitations about getting a COVID-19 vaccine (about a quarter of people). In this analysis for RNZ, Jess outlines what the research tells us about how to have productive conversations with people who have some concerns about getting vaccinated, and why having some hesitations is not the major issue we may think it is as long as we approach it well.
Analysis: How to talk (and not talk) about Covid-19 vaccination to people with doubts


Scared, Shouting and Standing in the Way

We spend a lot of time talking about the loud and noisy opposition to change. In transport this can look like a lot of reporting of those loud minorities who oppose changes for the long term wellbeing of our future generations. This has the effect of amplifying their fears and ideas, and those with the power to change things also become reluctant to make the changes that will make the biggest difference (like integrated cycleways). In this Op-ed we discuss the importance of centering the needs of people we don't hear from, including the next generation. 
Scared, shouting and standing in the way 
 

Notes from the Narrative Movement

Framing Climate Justice 

Systems Change Photo: Lynn Grieveson

Systems Change Photo: Lynn Grieveson

The Framing Climate Justice website sets out the findings of a 12-month project bringing together organisers from across the climate movement to identify, frame and tell the stories that will build support for climate justice. Through a series of participatory workshops, group work, research and testing this project found out how the UK public currently thinks about climate justice, and then crafted and tested ideas for how the movement can engage and build public support for climate justice. In the resources section of the website you'll find a research briefing and presentation slide deck, with more resources coming soon. 

You can get more guidance on narratives on topics from transport, climate change and justice reform in our freely availably message guides on our website.


Get in touch


Get in touch with with lucia@theworkshop.org.nz if you are interested in training for your team, with sharon@theworkshop.org.nz if you are interested in research on narrative strategies for your area of work, or rachel@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice.


Lucia at The Workshop